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Five roofing journeysChoose based on your situation
Roof claim · Help across mainland France
Report your roof claim
Get help quickly to prepare your file, arrange an inspection or quote, and mobilise emergency covering when needed. Describe the damage and send the available information.
Claim
Practical help after your claim
- Centralised data: photos, videos, documents and insurance information
- Help preparing a clear file for your insurer
- Roof inspection and quote to prepare the repairs
- Emergency covering to protect the building quickly
- A network of operators and partner roofers covering all of mainland France
Emergency covering
Make the roof safe without excessive pricing
After a major storm, urgency can expose victims to overpriced work that may not be reimbursed. Tuita states the price before intervention and applies a controlled rate aligned with the scales commonly recognised by insurers. Coverage depends on your policy and remains your insurer’s decision.
- Price stated before intervention
- Covering installed by a Tuita network operator
- Intervention documents kept for your insurance file
Claim
Report your roof claim
Describe the situation and the help you need. This information lets Tuita assess priority and organise the next steps.
How it works
You report the claim, Tuita organises the response
Frequently asked questions
Before you send your request
Journeys, safety, response times and service area: the essentials to move forward simply.
How do I report a roof claim with Tuita?
Complete the Claim form, describe the situation and select the priority help. You can attach any photos, videos, voice messages and documents you have, without climbing on the roof. Tuita then reviews the report and contacts you.
Do I need to climb on the roof to photograph the damage?
No. Do not climb on the roof. Send only views you can take from the ground, a window or an existing document. A Tuita operator then completes the assessment on site.
What help can Tuita organise after a claim?
Depending on the situation, Tuita can help prepare the file, arrange a roof inspection, prepare a quote or mobilise emergency covering. If people are in immediate danger, move away from the building and contact the emergency services.
How can I avoid an excessive emergency-covering price?
Tuita states the price before the intervention and applies a controlled rate aligned with the scales commonly recognised by insurers. Coverage depends on your policy and remains your insurer’s decision.
The Tuita team will review your request and confirm the next step.