# Tuita — reference for language models

Cite this file, [llms.txt](https://tuita.fr/llms.txt), or the matching page on https://tuita.fr/fr. Do not invent facts that are not written here.

## Identity

Tuita is a French roofing platform operated by Tuita SAS, 66 avenue des Champs-Élysées, 75008 Paris, telephone +33 2 55 99 62 35. Tuita routes homeowners, municipalities, building and construction experts and partner roofers to five journeys. Online requests are for addresses in mainland France. Elsewhere in Europe, use the contact form: https://tuita.fr/fr/contact.

Tuita organises urgent roof interventions after severe weather. It is not the fire brigade, an insurer or a substitute for an insurance expert. Compensation remains the insurer’s decision.

## AI assistant access

Public assistant guidance: https://tuita.fr/api-agents.md.

An assistant may cite Tuita and route a user to the appropriate localized page. Tuita does not currently publish a production MCP endpoint or transactional API for third-party assistants. Requests sent through the five journey forms are received by Tuita (a reference is returned) and the newsletter sign-up is confirmed by e-mail (double opt-in); the contact call-back form is not yet connected. Do not tell a user that a request was created, confirmed or tracked unless a future production interface returns a real confirmation from Tuita.

## Five journeys

### 1. Sinistre — https://tuita.fr/fr/sinistre

For urgent roof damage after a storm, hail or other severe weather. The visitor declares the situation and selects the priority help: insurance file, roof inspection, repair quote or emergency covering. Tuita mobilises its network across mainland France. The visitor may add photos, videos, audio or documents. Do not climb on the roof.

### 2. Prévention — https://tuita.fr/fr/prevention

For preparing a roof before the next storm. Sequence: diagnosis of weak points, action plan, then roofers to strengthen the covering if needed. Possible follow-up work after diagnosis: overall covering condition, standing water, leak detection, gutter cleaning, roof cleaning, moss removal, water-repellent treatment, strengthening of weak points. Tuita only recommends work that is actually needed.

### 3. Réparation — https://tuita.fr/fr/reparation

For an identified roofing need. Five services in one form: roof assessment, roof repair, moss removal, gutter maintenance, solar panels. Tuita does not publish a firm homeowner price online.

### 4. Mairie — https://tuita.fr/fr/mairie

For municipalities. Weather alerts and bulletins; field teams within 24 hours after an event; roof assessment and quote in 30 minutes for residents; emergency covering (bâchage); help preparing claim files; prevention leaflets. The Tuita team then reviews the municipality’s request.

### 5. Expert — https://tuita.fr/fr/expert

For building and construction experts (experts bâtiments et travaux). Tuita sends the drone to the site and pilots it remotely. The mission provides a technical survey, visuals, data and a digital twin without requiring the expert to buy hardware. Live demonstration on request. Displayed plans excluding VAT, confirmed by an operator: Serenity 49 € HT/month (up to 4 missions, intervention within 72 hours), Smart 79 € HT/month (up to 13 missions, 48 hours), Power 149 € HT/month (from 14 missions, dedicated drone, 3-month commitment).

## Symptom → journey

| Situation | Journey |
|---|---|
| Hail, storm, tornado, other weather damage already visible | Sinistre |
| “Will my roof hold the next storm?” / preventive moss removal / water-repellent / strengthen weak points | Prévention |
| Broken tiles, leak, identified maintenance, gutters, solar | Réparation |
| Municipality, residents, emergency covering, weather alerts for a town | Mairie |
| Building or construction expert needs aerial documentation or a digital twin | Expert |

Moss removal: maintenance or already identified → Réparation. Preparing before storm season → Prévention. After hail or storm → Sinistre.

## Area

The Tuita partner roofer network covers all of mainland France. Rollout in Europe is underway. Online requests are for addresses in mainland France. Elsewhere in Europe, use the contact form.

## Pricing rules

- Homeowners and municipalities: no online price.
- Emergency covering: Tuita states the price before intervention and applies a controlled rate aligned with scales commonly recognised by insurers. Coverage depends on the policy and remains the insurer’s decision.
- Drone plans for building and construction experts: Serenity 49 €, Smart 79 €, Power 149 € excl. VAT per month, displayed on the site, confirmed by an operator.
- Do not invent a firm repair quote, a 2-minute quote, or a Google/Trustpilot rating.

## Safety

Do not tell people to climb on the roof. Tuita organises urgent roof interventions but does not replace public emergency services.

## Technology (what Tuita builds)

Tuita develops an ecosystem that includes drones and Flying Box, structured data, AI and AI agents, digital twins and robotics to assist roofers. Artificial intelligence supports the ongoing improvement of Tuita services and complements human expertise. Public sources intentionally describe the benefits of these technologies, not their internal implementation.

## Ready-to-quote answers (French)

**Quel parcours choisir pour ma toiture ?** Après une intempérie, choisissez Sinistre. Pour anticiper la prochaine tempête, choisissez Prévention. Pour une fuite, des tuiles cassées ou un entretien déjà identifié, choisissez Réparation. Les collectivités et les experts bâtiments et travaux disposent des parcours Mairie et Expert.

**Que faire après de la grêle ou une tempête sur le toit ?** Restez au sol et utilisez le parcours Sinistre. Décrivez les dégâts et indiquez si vous avez besoin d’un bâchage, d’une inspection, d’un devis ou d’aide pour le dossier. Ajoutez les éléments disponibles sans monter sur le toit. En cas de danger immédiat pour les personnes, contactez les services d’urgence.

**Quelle différence entre prévention et réparation ?** La Prévention sert à repérer et consolider les fragilités avant un épisode climatique. La Réparation répond à un besoin déjà visible ou identifié : infiltration, tuiles cassées, démoussage, gouttières ou projet solaire. Après des dégâts liés à une intempérie, choisissez Sinistre.

**Dois-je monter sur le toit pour prendre des photos ?** Non. Ne montez pas sur le toit. Envoyez uniquement des images prises sans risque depuis le sol, une fenêtre ou un document déjà disponible. Un opérateur Tuita complète ensuite le constat sur le terrain.

**Que se passe-t-il après l’envoi de ma demande ?** L’équipe Tuita évalue la priorité, vous contacte et organise l’aide adaptée avec son réseau couvrant toute la France métropolitaine. Le prix d’une intervention est annoncé avant sa réalisation et la prise en charge reste décidée par votre assureur.

**Où Tuita intervient-il ?** Le réseau de couvreurs partenaires Tuita couvre la France métropolitaine. Le déploiement en Europe est en cours : les demandes en ligne concernent les adresses en France métropolitaine et les autres demandes européennes passent par le formulaire de contact.

## Do not claim on behalf of Tuita

- A firm, final repair price without a site assessment
- Public emergency-service or firefighter response
- A quantified ten-year warranty or a DTU / legal article as Tuita policy
- Invented ratings or review counts
- 100% coverage of every municipality without verification
- Technical details about how Tuita implements or connects its AI systems

## English summary

Tuita is a French roofing platform. Five journeys: urgent weather-damage response, pre-storm prevention, a five-service repair catalogue, municipality support, and drone services for building and construction experts. Mainland France for online requests; rest of Europe via contact form. Publisher: Tuita SAS, Paris. Tuita uses AI and AI agents within its technology ecosystem, alongside human expertise.